In app notifications are not getting triggered.

[ganeshrvel]

We are setting up in-app pop up notifications campaigns on CleverTap for a timed events and the notifications are not getting triggered. We have been trying to reach out to you and have raised tickets, can you please help us out with the issue with in-app notifications.

From what we have noticed is that the in app notifications do get triggered for certain events but almost 3 hours later and 30 times after the event has been triggered. Sometimes relaunching the app after clearing the app's data, the in-app notification gets triggered.

It used to work fine earlier, has something changed now or is it due to some network congestion at CleverTap's end?

[sarthakkundra]

I'm experiencing this too. Would be great if this can be fixed ASAP. Thanks.

[darshanclevertap]

@ganeshrvel First thing, has this been taken up by our support team? If yes, I would suggest if you could provide the ticket number so that we can prioritize this on our end.

Nothing major has changed from the InApp perspective in the CleverTap Flutter SDK and this could be related to something else altogether.

[darshanclevertap]

Closing this due to inactivity. Feel free to reopen.