showInbox not working on android

[tlworkssoftware]

After updating to the latest version of flutter 2.10.0, I can no longer open the inbox on Android.

CleverTapPlugin.showInbox(styleConfig);

Someone with the same problem?

[william-ct]

Hey @tlworkssoftware , showInbox functionality works for flutter version 2.10.0 and above. Can you try updating the app to flutter V2.10.1 and check? Also can you post logs when you are clicking showInbox in your app. Thanks!

[tlworkssoftware]

Hey @tlworkssoftware , showInbox functionality works for flutter version 2.10.0 and above. Can you try updating the app to flutter V2.10.1 and check? Also can you post logs when you are clicking showInbox in your app. Thanks!

Nothing happens, no log, just the one below but I'm not sure if it's yours.
D[/TransportRuntime.JobInfoScheduler]()(16937): Upload for context TransportContext(cct, DEFAULT, MSRodHRwczovL2ZpcmViYXNlbG9nZ2luZy1wYS5nb29nbGVhcGlzLmNvbS92MS9maXJlbG9nL2xlZ2FjeS9iYXRjaGxvZ1xBSXphU3lDY2traUg4aTJaQVJ3T3MxTEV6RktsZDE1YU9HOG96S28=) is already scheduled. Returning...

[william-ct]

Hi @tlworkssoftware, Do you have the CleverTap logs enabled? In your Application class can you add CleverTapAPI.setDebugLevel(3); and paste the logs from the downgraded Flutter version app?

[tlworkssoftware]

Hi @tlworkssoftware, Do you have the CleverTap logs enabled? In your Application class can you add CleverTapAPI.setDebugLevel(3); and paste the logs from the downgraded Flutter version app?

V/CleverTap( 2945): java.lang.IllegalStateException: Current activity reference not found
V/CleverTap( 2945): 	at com.clevertap.android.sdk.n.r1(CleverTapAPI.java:2384)
V/CleverTap( 2945): 	at e.h.a.d.S0(CleverTapPlugin.java:1461)
V/CleverTap( 2945): 	at e.h.a.d.onMethodCall(CleverTapPlugin.java:427)
V/CleverTap( 2945): 	at io.flutter.plugin.common.i$a.a(MethodChannel.java:262)
V/CleverTap( 2945): 	at io.flutter.embedding.engine.f.c.i(DartMessenger.java:296)
V/CleverTap( 2945): 	at io.flutter.embedding.engine.f.c.j(DartMessenger.java:320)
V/CleverTap( 2945): 	at io.flutter.embedding.engine.f.c.k(Unknown Source:0)
V/CleverTap( 2945): 	at io.flutter.embedding.engine.f.a.run(Unknown Source:12)
V/CleverTap( 2945): 	at android.os.Handler.handleCallback(Handler.java:883)
V/CleverTap( 2945): 	at android.os.Handler.dispatchMessage(Handler.java:100)
V/CleverTap( 2945): 	at android.os.Looper.loop(Looper.java:241)
V/CleverTap( 2945): 	at android.app.ActivityThread.main(ActivityThread.java:7617)
V/CleverTap( 2945): 	at java.lang.reflect.Method.invoke(Native Method)
V/CleverTap( 2945): 	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)
V/CleverTap( 2945): 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:941)
V/CleverTap( 2945): PostAsyncSafely Task: queueEvent starting on...pool-30-thread-1
V/CleverTap:69R-57K-485Z( 2945): Local cache doesn't need to be updated
D/CleverTap:69R-57K-485Z( 2945): Queued event: {"evtName":"open_inbox","evtData":{},"s":1645094198,"pg":1,"type":"event","ep":1645094217,"f":false,"lsl":-1028520,"dsync":false}
V/CleverTap:69R-57K-485Z( 2945): Queued event to DB table EVENTS: {"evtName":"open_inbox","evtData":{},"s":1645094198,"pg":1,"type":"event","ep":1645094217,"f":false,"lsl":-1028520,"dsync":false}
D/CleverTap:69R-57K-485Z( 2945): Network retry #0
D/CleverTap:69R-57K-485Z( 2945): Failure count is 0. Setting delay frequency to 1s
V/CleverTap:69R-57K-485Z( 2945): Scheduling delayed queue flush on main event loop
V/CleverTap( 2945): PostAsyncSafely Task: queueEvent executed successfully on...pool-30-thread-1

[tlworkssoftware]

@william-ct Through the log I managed to understand the reason and solved the problem, it was necessary to declare: ActivityLifecycleCallback.register(this);
Thanks for the help.