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Poor error message for the wrong JRE on Windows #5723

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lukechurch opened this issue Oct 8, 2012 · 2 comments
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Poor error message for the wrong JRE on Windows #5723

lukechurch opened this issue Oct 8, 2012 · 2 comments
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closed-duplicate Closed in favor of an existing report
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M1

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@lukechurch
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Install a default Win 7 build on a 64 bit machine
Download and install the 64 bit Editor for Windows

You will be presented with a message saying it can't find the JRE. The issue seems to be that the default JRE for Windows is 32 bit (or at least the one I have is and I haven't ever tried to get Java)

The problem is that the error message:

A. Reports the wrong problem from the users' perspective (it suggests that there's something wrong with the JRE)
B. Doesn't result in the correct action to resolve the problem, download the other editor bit size
@danrubel
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Added Duplicate label.
Marked as being merged into #1041.

@clayberg
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Added this to the M1 milestone.

@lukechurch lukechurch added Type-Defect closed-duplicate Closed in favor of an existing report labels Oct 15, 2012
@lukechurch lukechurch added this to the M1 milestone Oct 15, 2012
@danrubel danrubel mentioned this issue Jun 3, 2015
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@danrubel @lukechurch @clayberg