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Update the communication channels table (#3028)
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opensource/get-help.md

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@@ -4,214 +4,13 @@ keywords: IRC, Google group, Twitter, blog, Stackoverflow
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title: Where to chat or get help
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---
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<style type="text/css">
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/* @TODO add 'no-zebra' table-style to the docs-base stylesheet */
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/* Table without "zebra" striping */
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.content-body table.no-zebra tr {
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background-color: transparent;
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}
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</style>
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There are several communications channels you can use to chat with Docker
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community members and developers.
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<table>
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<col width="25%">
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<col width="75%">
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<tr>
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<td>Forum</td>
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<td>
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The <a href="https://forums.docker.com/"
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target="_blank">Docker Community Forum</a> is for contributors and others working with Docker software or projects.
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</td>
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</tr>
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<tr>
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<td>Internet Relay Chat (IRC)</td>
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<td>
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<p>
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IRC a direct line to our most knowledgeable Docker users.
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The <code>#docker</code> and <code>#docker-dev</code> group on
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<strong>chat.freenode.net</strong>. IRC was first created in 1988.
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So, it is a rich chat protocol but it can overwhelm new users. You can search
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<a href="https://botbot.me/freenode/docker/#" target="_blank">our chat archives</a>.
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</p>
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Use our IRC quickstart guide below for easy ways to get started with IRC.
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</td>
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</tr>
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<tr>
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<td>Twitter</td>
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<td>
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You can follow <a href="https://twitter.com/docker/" target="_blank">Docker's twitter</a>
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to get updates on our products. You can also tweet us questions or just
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share blogs or stories.
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</td>
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</tr>
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<tr>
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<td>Stack Overflow</td>
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<td>
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Stack Overflow has over 7000K Docker questions listed. We regularly
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monitor <a href="http://stackoverflow.com/search?tab=newest&q=docker" target="_blank">Docker questions</a>
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and so do many other knowledgeable Docker users.
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</td>
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</tr>
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</table>
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# IRC Quickstart
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The following instructions show you how to register with two web based IRC
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tools. Use one illustrated here or find another. While these instructions are
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only for two IRC web clients there are many IRC Clients available on most
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platforms.
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## Webchat
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Using Webchat from Freenode.net is a quick and easy way to get chatting. To
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register:
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1. In your browser open
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[https://webchat.freenode.net](https://webchat.freenode.net){: target="_blank" class="_" }.
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![Login to webchat screen](images/irc_connect.png)
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2. Fill out the form.
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| Field | Value |
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|-----------|--------------------------------------------------------------|
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| Nickname | The short name you want to be known as on IRC chat channels. |
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| Channels | The list of channels to join. Start with `#docker`. |
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| reCAPTCHA | A field to protect against spammers. Enter the value shown. |
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3. Click on the "Connect" button.
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The browser connects you to Webchat. You'll see a lot of text. At the bottom of
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the Webchat web page is a command line bar. Just above the command line bar
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a message is shown asking you to register.
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![Registration needed screen](images/irc_after_login.png)
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4. Register your nickname by entering the following command in the
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command line bar:
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```none
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/msg NickServ REGISTER yourpassword [email protected]
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```
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![Registering screen](images/register_nic.png)
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This command line bar is also the entry field that you will use for entering
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chat messages into IRC chat channels after you have registered and joined a
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chat channel.
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After entering the `REGISTER` command, an email is sent to the email address
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that you provided. This email will contain instructions for completing
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your registration.
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5. Open your email client and look for the email.
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![Login screen](images/register_email.png)
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6. Back in the browser, complete the registration according to the email by entering
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the following command into the webchat command line bar:
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```none
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/msg NickServ VERIFY REGISTER yournickname somecode
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```
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Your nickname is now registered to chat on freenode.net.
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[Jump ahead to tips to join a docker channel and start chatting](get-help.md#tips).
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## IRCCloud
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IRCCloud is a web-based IRC client service that is hosted in the cloud. This is
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a Freemium product, meaning the free version is limited and you can pay for more
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features. To use IRCCloud:
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1. Click
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[here](https://www.irccloud.com/invite?channel=%23docker&amp;hostname=chat.freenode.net&amp;port=6697){: target="_blank" class="_" }
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to join the `#docker` channel on chat.freenode.net.
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The following web page is displayed in your browser:
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![IRCCloud Register screen](images/irccloud-join.png)
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2. If this is your first time using IRCCloud, enter a valid email address in the
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form.
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If you already registered with IRCCloud, select the **sign in here** link.
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You may have a cookie stored on your web browser that enables a quick
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start **let's go** link instead of the above form. In this case, select the
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**let's go** link and [jump ahead to start chatting](get-help.md#start-chatting).
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3. After entering your email address in the form, check your email for an invite
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from IRCCloud and follow the instructions provided in the email.
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4. The instructions in the invite email take you to an IRCCloud Client web page in
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your browser:
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![IRCCloud](images/irccloud-register-nick.png)
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The message shown above indicates that you need to register your
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nickname.
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5. To register your nickname, enter the following command into the command line bar
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at the bottom of the IRCCloud client:
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```none
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/msg NickServ REGISTER yourpassword [email protected]
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```
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This command line bar is for chatting and entering in IRC commands.
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6. Check your email for an invite to `freenode.net`:
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![Login screen](images/register_email.png)
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7. Complete the registration according to the email.
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```none
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/msg NickServ VERIFY REGISTER yournickname somecode
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```
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## Tips
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The procedures in this section apply to both IRC clients.
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### Set a nickname
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Next time you return to log into chat, you may need to re-enter your password
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on the command line using this command:
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```none
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/msg NickServ identify <password>
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```
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With Webchat if you forget or lose your password you'll need to join the
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`#freenode` channel and request them to reset it for you.
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### Join a Docker Channel
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Join the `#docker` group using the following command in the command line bar of
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your IRC Client:
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```none
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/j #docker
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```
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You can also join the `#docker-dev` group.
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### Start chatting
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To ask questions to the group, type messages in the command line bar:
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![Web Chat Screen](images/irc_chat.png)
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## Learn more about IRC
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| Communications channel | Description |
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|-------------------------------------------------------|---------------|
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| [Docker Community Forums](https://forums.docker.com/) | A great place for contributors and others working with Docker software or projects to chat and ask questions. |
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| [Docker Community Slack](https://dockr.ly/community) | Chat with other Docker users, as well as Docker employees. Be sure to join the `#docs` channel! |
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| [@docker on Twitter](https://twitter.com/docker/) | Follow [@docker](https://twitter.com/docker/) to get updates on our products, tweet us questions or share blogs or stories. |
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| [Stack Overflow](http://stackoverflow.com/search?tab=newest&q=docker) | Docker is a [hot topic](http://stackoverflow.com/search?tab=newest&q=docker) on Stack Overflow, and Docker engineers and expert users regularly contribute to these discussions. Join the conversation! |
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This quickstart gets started with IRC. If you find
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IRC useful, there is more to learn. Drupal, another open source project,
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has
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[a great IRC guide](https://www.drupal.org/irc/setting-up){: target="_blank" class="_" }.
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(thanks Drupal!).

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