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Adjust wording pricing change notification #15173

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jankeromnes opened this issue Dec 6, 2022 · 0 comments · Fixed by #15181
Closed

Adjust wording pricing change notification #15173

jankeromnes opened this issue Dec 6, 2022 · 0 comments · Fixed by #15181
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team: webapp Issue belongs to the WebApp team

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@jankeromnes
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jankeromnes commented Dec 6, 2022

Is your feature request related to a problem? Please describe

In #15092, we've introduced two notifications (in /plans and /teams once UBP is enabled) that have this text:

Your account has been enabled for usage-based billing. Discover faster workspace classes and only pay for what you actually use. [Learn more]

The old monthly plans are deprecated and will be cancelled by End of March 2023.


However, this text has a few issues:

  1. Too verbose, or uses unnecessary empty space.
  2. Focus on the personal account, not team plans or team billing.
  3. Sounds like the user has been part of a closed beta list and not accessing a GA feature on Gitpod.io.
  4. Voice and tone is not direct, using terms like discover.
  5. Lack of clear action. Do we want to provide an action for users or nudge to perform an action?

See comment

Describe the behaviour you'd like

Current alternative proposals:

@gtsiolis's comment

To access large workspaces and pay-as-you-go, first cancel your existing plan.
Existing plans will keep working until the end of March, 2023.

@jldec's comment, RFC (internal)

Describe alternatives you've considered

Additional context

@jankeromnes jankeromnes added the team: webapp Issue belongs to the WebApp team label Dec 6, 2022
@jankeromnes jankeromnes moved this to Scheduled in 🍎 WebApp Team Dec 6, 2022
@jankeromnes jankeromnes self-assigned this Dec 6, 2022
@jankeromnes jankeromnes moved this from Scheduled to In Progress in 🍎 WebApp Team Dec 6, 2022
Repository owner moved this from In Progress to In Validation in 🍎 WebApp Team Dec 6, 2022
@jankeromnes jankeromnes moved this from In Validation to Done in 🍎 WebApp Team Dec 6, 2022
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Labels
team: webapp Issue belongs to the WebApp team
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