Not able to Login

[koushik16]

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Dify version

1.3.0

Cloud or Self Hosted

Cloud

Steps to reproduce

Try to log in.

✔️ Expected Behavior

Log in to dify

❌ Actual Behavior

Even after verifying the code with my actual login Email, it again goes to a page where it asks Email code and the Email is set as 'null'.

[crazywoola]

Hello, I have tried it in the SaaS environment, however I can not reproduce this.

And it seems you haven't input the email address.

[dosubot]

The issue you're experiencing, where the email address is displayed as 'null' during the verification step, might be related to how the email address is set and retrieved in the codebase. Unfortunately, I couldn't find specific information on where this is implemented in the Dify codebase. However, there are a few things you can check:

1. Email Verification Process: Ensure that the email address is correctly passed and stored during the login process. This might involve checking the frontend code that handles the transition between the login page and the verification page.

2. Known Issues: There is a known issue in Dify version 0.14.1 related to email verification, where verification code emails are not sent due to SMTP configuration errors. Although you're using version 1.3.0, it might be worth checking the worker container logs for any SMTP-related errors ^[1].

3. Error Handling: Dify has specific error handling for email verification, including messages for invalid tokens or email addresses. Ensure that these error messages are not being triggered incorrectly ^[2][3][4][5].

4. Dependencies: Verify that the dependencies for email sending, such as SMTP or Resend, are correctly configured ^[6].

If these checks don't resolve the issue, you might need to look deeper into the codebase or configuration settings to identify where the email address is being set to 'null'.

To continue talking to Dosu, mention @dosu.

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[koushik16]

I did give my mail id, I was able to verify the code as well. But this is the next page I am seeing. After successful login, it is again going into a login page, setting the mail id as 'null'.

[crazywoola]

Can you try again? Close the browser or do some "restart" stuff. Because I have tried several accounts and they can successfully login.

[koushik16]

Tried again, but no change.