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janeblonde opened this issue Nov 22, 2016 · 9 comments
Closed

Terms and conditions missing from both admin and front end #7519

janeblonde opened this issue Nov 22, 2016 · 9 comments
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Component: Checkout Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed

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@janeblonde
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When following the guide linked below I notice that we are missing the Store View field. Once Saved we cannot edit the condition and it's not included on the front end.
http://docs.magento.com/m2/ee/user_guide/sales/terms-and-conditions.html

Preconditions

  1. Magento 2.1.2
  2. PHP 7.0.13
  3. MySqlnd 5.0.12-dev - 20150407
  4. Linux dedi3458.your-server.de 3.16.0-4-amd64 Can you commit to repository a folder dev/tests/static ? #1 SMP Debian 3.16.36-1+deb8u2 (2016-10-19) x86_64

Steps to reproduce

  1. go to Stores > Terms and Conditions > Add New Condition
  2. Fill out all details
  3. save

page looks like this

Expected result

  1. It should work!

Actual result

  1. nothing appears on front end
  2. editing gives blank details (see screen)
    editing condition
@SerhiyShkolyarenko
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SerhiyShkolyarenko commented Nov 24, 2016

@janeblonde thank you for the report!
I tried latest develop branch and it worked good for me.

Frontend on creation of agreement:
billing_agreement

and after editing:
agreement_edited

Is this issue reproducible for you on the develop branch?

@janeblonde
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@SerhiyShkolyarenko thanks for looking at this. We're due to go live very shortly, do you know what files are different so I can apply the fix?

@SerhiyShkolyarenko
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@janeblonde it works for me on 2.1.2 too, so I have no idea which fix to look for yet.

terms_2 1 2

Have you enabled Terms and conditions on Stores->Configuration->Sales->Checkout->Checkout Options->Enable Terms and Conditions?
Is the issue reproducible for you on absolutely clean Magento installation(clean DB and no other modules and themes)?

@RedEnzian
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Hello @janeblonde ,

SerhiyShkolyarenko has already pointed to the configuraiton setting which enables the agreement display in the checkout view.

The editing problem seems to be connected with the single store mode. Ive the same problem and posted it in this issue: #7822
try to switch off single store mode and edit the agreement.

@magento-engcom-team magento-engcom-team added the Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed label Sep 18, 2017
@magento-engcom-team magento-engcom-team added Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch and removed Progress: needs update bug report labels Sep 18, 2017
@magento-engcom-team
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@janeblonde thank you for your report.
We were not able to reproduce this issue by following the steps you provided. If you'd like to update it, please reopen the issue.

@onepack
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onepack commented Oct 29, 2018

I added two Terms and conditions. One for each store-view in it's own language but after adding one and saving the condition it won't be visible anymore in the admin. I only see a button where I can add a new condition.
PHP 7.1.23
Magento 2.2.6
It's a fresh install for a dev environment with sample data.

@Ctucker9233
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@magento-engcom-team I had the same issue as @onepack. Can you take another look at this?

@met31
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met31 commented Mar 12, 2019

@magento-engcom-team I'm having the exact same issue on a brand new install. No themes or extensions installed. Magento 2.3 PHP 7.2. MySQL 5.6.40-84.0.

FYI tried turning off single store. No effect.

@LiamKarlMitchell
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Same problem on 2.2.0 enabled Terms and Conditions in the settings and enabled the Terms and Conditions.

Do have an error trying to place order now about accepting all terms and conditions but I can't actually see any in the DOM!

Any ideas?

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Labels
Component: Checkout Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed
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