I am not being able to upload the photo of my ID into the application for education benefits

[romulo123456]

Hi everyone,

I am not being able to upload the photo of my ID into the application for education benefits.

[samus-aran]

Hi @romulo123456 👋
We'd love to help! You are more likely to get a useful response if you are explicit about what you are doing to receive an issue. Do you have a screenshot of the error? This might help someone give you a nudge in the right direction.

[romulo123456]

Hi @samus-aran
Thank You very much for answering!
But I resorted to an IT technician earlier an he was able to help me.
Cheers!

[undersolved]

can you please share the solution as I am having the same issue