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Merge pull request #6845 from segmentio/samkcrespo-patch-17
Add nested properties FAQ to Predictions docs
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src/unify/Traits/predictions/using-predictions.md

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@@ -147,6 +147,10 @@ Yes. Keep the following in mind when you work with Predictions:
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- **Prediction is failing with error "We weren't able to create this prediction because your requested prediction event is not being tracked anymore. Please choose a different prediction event and try again."** Predictions are computed based on the available data and the conditions specified for the trait. A gap in tracking events for seven continuous days could potentially affect the computation of the prediction.
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Nevertheless, once data tracking resumes and there is enough data, the prediction should be recomputed.
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#### Why don't I see an events nested properties in the Predictions Builder?
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The Predictions Builder doesn't display nested properties.
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#### How is the average calculated?
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The probabilities for all users are added together and then divided by the total number of users. If a user's score in "Likelier to convert than average" is below 1, it means they are less likely than the average user to convert.
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Segment calculates the average by adding the probabilities for all users and dividing by the total number of users. If a user's score in **Likelier to convert than average** is below 1, they are less likely to convert compared to the average user.

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