diff --git a/src/connections/destinations/catalog/actions-sendgrid-audiences/index.md b/src/connections/destinations/catalog/actions-sendgrid-audiences/index.md index 561f5cb3ed..0fabe4e6b6 100644 --- a/src/connections/destinations/catalog/actions-sendgrid-audiences/index.md +++ b/src/connections/destinations/catalog/actions-sendgrid-audiences/index.md @@ -79,7 +79,10 @@ At least one of the following identifier types is required when syncing members - Phone Number ID (must be in [E.164](https://www.twilio.com/docs/glossary/what-e164){:target="_blankā€} format) - External ID -To sync Engage users to a list using Anonymous ID, Phone Number ID, and External ID identifier types, complete the following configuration steps: +> warning "" +> If you provide more than one type of identifier for each user in your initial sync, you must send all of those identifier types for any future updates to that Contact. -1. Configure [ID Sync](/docs/engage/trait-activation/id-sync/) to include Anonymous ID, Phone Number ID, or External ID identifiers when syncing users from an Engage Audience to the SendGrid List. -2. Map the Anonymous ID, Phone Number ID, and External ID identifiers using the [Sync Audience ](#sync-audience-action) Action's Anonymous ID, Phone Number ID, and External ID fields. \ No newline at end of file +To sync Engage users to a SendGrid list using an identifier type other than email, complete the following additional steps: + +1. Configure [ID Sync](/docs/engage/trait-activation/id-sync/) to include a value for the identifier when syncing users from an Engage Audience to the SendGrid List. +2. Map the identifier using the [Sync Audience Action](#sync-audience-action)'s mapping field. \ No newline at end of file