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Description
When loading users from directory, some may have a comma in their username or email.
This causes the tool to throw:
"ValueError: too many values to unpack (expected 4)"
in the get_from_index function when unpacking the user_key tuple.
The fix is to check the input for email and username values, but the issue is that the error does not specify which user is the one having the issue.
Need a more verbose error.