[firebase_messaging] Failed to get FIS auth token

[lizhuoyuan]

Describe the bug
Unable to obtain token
To Reproduce
Steps to reproduce the behavior:
run app

Expected behavior
get token

Additional context

  void getToken() async {
    String token = await _firebaseMessaging.getToken();
    print(token);
    setState(() {
      this.token = token;
    });
  }

Flutter doctor
Run flutter doctor and paste the output below:
1.12 fix 8 and dev all like this

E/FirebaseInstanceId(23234): Failed to get FIS auth token
E/FirebaseInstanceId(23234): java.util.concurrent.ExecutionException: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.zzb(Unknown Source:61)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.await(Unknown Source:23)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.setDefaultAttributesToBundle(com.google.firebase:firebase-iid@@20.2.3:55)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.startRpc(com.google.firebase:firebase-iid@@20.2.3:37)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.getToken(com.google.firebase:firebase-iid@@20.2.3:13)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$2$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:164)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$4.start(Unknown Source:8)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.RequestDeduplicator.getOrStartGetTokenRequest(com.google.firebase:firebase-iid@@20.2.3:14)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$3$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:163)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$1.then(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.zzf.run(Unknown Source:2)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.common.util.concurrent.zza.run(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at java.lang.Thread.run(Thread.java:764)
E/FirebaseInstanceId(23234): Caused by: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.remote.FirebaseInstallationServiceClient.createFirebaseInstallation(FirebaseInstallationServiceClient.java:183)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.registerFidWithServer(FirebaseInstallations.java:489)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.doNetworkCallIfNecessary(FirebaseInstallations.java:360)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.lambda$doRegistrationOrRefresh$2(FirebaseInstallations.java:350)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations$$Lambda$4.run(Unknown Source:4)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	... 1 more
W/FirebaseMessagingPlugin(23234): getToken, error fetching instanceID: 
W/FirebaseMessagingPlugin(23234): java.io.IOException: FIS_AUTH_ERROR
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.GmsRpc.handleResponse(com.google.firebase:firebase-iid@@20.2.3:81)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.GmsRpc.lambda$extractResponseWhenComplete$0$GmsRpc(com.google.firebase:firebase-iid@@20.2.3:91)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.GmsRpc$$Lambda$0.then(Unknown Source:2)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzd.run(Unknown Source:5)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.FirebaseIidExecutors$$Lambda$0.execute(Unknown Source:0)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzc.onComplete(Unknown Source:6)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzr.zza(Unknown Source:19)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzu.setResult(Unknown Source:86)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzd.run(Unknown Source:15)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.FirebaseIidExecutors$$Lambda$0.execute(Unknown Source:0)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzc.onComplete(Unknown Source:6)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzr.zza(Unknown Source:19)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzu.setResult(Unknown Source:86)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.TaskCompletionSource.setResult(Unknown Source:8)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Request.finish(com.google.firebase:firebase-iid@@20.2.3:20)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$TwoWayRequest.handleResponseInternal(com.google.firebase:firebase-iid@@20.2.3:7)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Request.handleResponse(com.google.firebase:firebase-iid@@20.2.3:29)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Connection.receivedResponse(com.google.firebase:firebase-iid@@20.2.3:42)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Connection$$Lambda$0.handleMessage(Unknown Source:2)
W/FirebaseMessagingPlugin(23234): 	at android.os.Handler.dispatchMessage(Handler.java:102)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.internal.firebase-iid.zze.dispatchMessageTraced(com.google.firebase:firebase-iid@@20.2.3:21)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.internal.firebase-iid.zze.dispatchMessage(com.google.firebase:firebase-iid@@20.2.3:11)
W/FirebaseMessagingPlugin(23234): 	at android.os.Looper.loop(Looper.java:193)
W/FirebaseMessagingPlugin(23234): 	at android.app.ActivityThread.main(ActivityThread.java:6940)
W/FirebaseMessagingPlugin(23234): 	at java.lang.reflect.Method.invoke(Native Method)
W/FirebaseMessagingPlugin(23234): 	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:537)
W/FirebaseMessagingPlugin(23234): 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)
I/flutter (23234): null
E/FirebaseInstanceId(23234): Failed to get FIS auth token
E/FirebaseInstanceId(23234): java.util.concurrent.ExecutionException: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.zzb(Unknown Source:61)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.await(Unknown Source:23)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.setDefaultAttributesToBundle(com.google.firebase:firebase-iid@@20.2.3:55)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.startRpc(com.google.firebase:firebase-iid@@20.2.3:37)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.getToken(com.google.firebase:firebase-iid@@20.2.3:13)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$2$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:164)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$4.start(Unknown Source:8)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.RequestDeduplicator.getOrStartGetTokenRequest(com.google.firebase:firebase-iid@@20.2.3:14)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$3$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:163)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$1.then(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.zzf.run(Unknown Source:2)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.common.util.concurrent.zza.run(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at java.lang.Thread.run(Thread.java:764)
E/FirebaseInstanceId(23234): Caused by: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.remote.FirebaseInstallationServiceClient.createFirebaseInstallation(FirebaseInstallationServiceClient.java:183)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.registerFidWithServer(FirebaseInstallations.java:489)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.doNetworkCallIfNecessary(FirebaseInstallations.java:360)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.lambda$doRegistrationOrRefresh$2(FirebaseInstallations.java:350)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations$$Lambda$4.run(Unknown Source:4)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	... 1 more
E/Choreographer(23234): skip doframe for zy.li.flutterfcmexample
E/FirebaseInstanceId(23234): Topic sync or token retrieval failed on hard failure exceptions: FIS_AUTH_ERROR. Won't retry the operation.
E/FirebaseInstanceId(23234): Failed to get FIS auth token
E/FirebaseInstanceId(23234): java.util.concurrent.ExecutionException: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.zzb(Unknown Source:61)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.await(Unknown Source:23)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.setDefaultAttributesToBundle(com.google.firebase:firebase-iid@@20.2.3:55)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.startRpc(com.google.firebase:firebase-iid@@20.2.3:37)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.getToken(com.google.firebase:firebase-iid@@20.2.3:13)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$2$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:164)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$4.start(Unknown Source:8)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.RequestDeduplicator.getOrStartGetTokenRequest(com.google.firebase:firebase-iid@@20.2.3:14)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$3$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:163)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$1.then(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.zzf.run(Unknown Source:2)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.common.util.concurrent.zza.run(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at java.lang.Thread.run(Thread.java:764)
E/FirebaseInstanceId(23234): Caused by: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.remote.FirebaseInstallationServiceClient.createFirebaseInstallation(FirebaseInstallationServiceClient.java:183)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.registerFidWithServer(FirebaseInstallations.java:489)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.doNetworkCallIfNecessary(FirebaseInstallations.java:360)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.lambda$doRegistrationOrRefresh$2(FirebaseInstallations.java:350)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations$$Lambda$4.run(Unknown Source:4)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	... 1 more
E/FirebaseInstanceId(23234): Topic sync or token retrieval failed on hard failure exceptions: FIS_AUTH_ERROR. Won't retry the operation.

[lizhuoyuan]

got this https://stackoverflow.com/questions/61453640/android-error-when-communicating-with-the-firebase-installations-server-api

[iTEEECH]

try to check the AVD manager emulator, click on settings advanced and set Cold boot. It should work.

[bartekpacia]

same error, nothing seems to help

[zmeggyesi]

Weird thing, I don't (explicitly) use Messaging, but I'm still getting this error on my test device. I do use

• Storage
• Admob
• Auth
• Crashlytics
• Analytics
• Remote Config

But the crash seems to be happening even before the first call of my main.dart is executed.

[mdmahendri]

i encounter this when changing my firebase project. flutter clean solves the problem

[Cge001]

i meet this problem. i try to solves it just like belowe：

old code:

Future setup() async {
...
pushToken = await PushManager.getInstance().getToken();
...
}

Future getToken() async {
try{
return await _firebaseMessaging.getToken();
} catch(error){
return '';
}
}

new code:

init() async {
getToken();
...
}

getToken() async {
try{
AppSetting.instance.pushToken = await _firebaseMessaging.getToken();
} catch(error) {
AppSetting.insatnce.pushToken = '';
}
}

conclusion：the different of the two coding style is the getToken() method have a async return type。
if i use the old code，run it will get an exception, meanwhile my android phone and iphone stop on the start screen,and serval minutes later show the home page.
i had try different methods to avoid the problem, and finally i test this method is ok...
that is new code, and run the new code i will get an exception too, but app will did not stop on the start screen. it's ok.

and i had found anther method is ok too, like this:

String tokenStr;
_firebaseMessaging.getToken().then((token) {
tokenStr = token;
}).timeout(Duration(seconds: 5), onTimeout: () {
tokenStr = '';
}).catchError((error) {
tokenStr = '';
}).whenComplete(() {
AppSetting.instance.pushToken = tokenStr ?? '';
});

[cuongvue]

I resolve this issue by turn on wifi connection

[bartekpacia]

any fixes?

[ikju]

cuongvue Thanks! I solved as like you!

[dhnshri]

I resolve this issue by turn on wifi connection

cuongvue Thank You . I solved as like you .

[Raziel422]

Hi, I had the same issue and in my case, my android emulator didn't have Google Play Services added. Created a new one with Google Play Services services and it worked.