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[firebase_messaging] Failed to get FIS auth token #3163

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#4012
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[firebase_messaging] Failed to get FIS auth token#3163
#4012
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plugin: messaging
@lizhuoyuan

Description

@lizhuoyuan
lizhuoyuan
opened on Aug 12, 2020

Describe the bug
Unable to obtain token
To Reproduce
Steps to reproduce the behavior:
run app

Expected behavior
get token

Additional context

  void getToken() async {
    String token = await _firebaseMessaging.getToken();
    print(token);
    setState(() {
      this.token = token;
    });
  }

Flutter doctor
Run flutter doctor and paste the output below:
1.12 fix 8 and dev all like this

E/FirebaseInstanceId(23234): Failed to get FIS auth token
E/FirebaseInstanceId(23234): java.util.concurrent.ExecutionException: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.zzb(Unknown Source:61)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.await(Unknown Source:23)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.setDefaultAttributesToBundle(com.google.firebase:firebase-iid@@20.2.3:55)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.startRpc(com.google.firebase:firebase-iid@@20.2.3:37)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.getToken(com.google.firebase:firebase-iid@@20.2.3:13)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$2$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:164)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$4.start(Unknown Source:8)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.RequestDeduplicator.getOrStartGetTokenRequest(com.google.firebase:firebase-iid@@20.2.3:14)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$3$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:163)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$1.then(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.zzf.run(Unknown Source:2)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.common.util.concurrent.zza.run(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at java.lang.Thread.run(Thread.java:764)
E/FirebaseInstanceId(23234): Caused by: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.remote.FirebaseInstallationServiceClient.createFirebaseInstallation(FirebaseInstallationServiceClient.java:183)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.registerFidWithServer(FirebaseInstallations.java:489)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.doNetworkCallIfNecessary(FirebaseInstallations.java:360)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.lambda$doRegistrationOrRefresh$2(FirebaseInstallations.java:350)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations$$Lambda$4.run(Unknown Source:4)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	... 1 more
W/FirebaseMessagingPlugin(23234): getToken, error fetching instanceID: 
W/FirebaseMessagingPlugin(23234): java.io.IOException: FIS_AUTH_ERROR
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.GmsRpc.handleResponse(com.google.firebase:firebase-iid@@20.2.3:81)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.GmsRpc.lambda$extractResponseWhenComplete$0$GmsRpc(com.google.firebase:firebase-iid@@20.2.3:91)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.GmsRpc$$Lambda$0.then(Unknown Source:2)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzd.run(Unknown Source:5)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.FirebaseIidExecutors$$Lambda$0.execute(Unknown Source:0)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzc.onComplete(Unknown Source:6)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzr.zza(Unknown Source:19)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzu.setResult(Unknown Source:86)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzd.run(Unknown Source:15)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.FirebaseIidExecutors$$Lambda$0.execute(Unknown Source:0)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzc.onComplete(Unknown Source:6)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzr.zza(Unknown Source:19)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.zzu.setResult(Unknown Source:86)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.tasks.TaskCompletionSource.setResult(Unknown Source:8)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Request.finish(com.google.firebase:firebase-iid@@20.2.3:20)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$TwoWayRequest.handleResponseInternal(com.google.firebase:firebase-iid@@20.2.3:7)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Request.handleResponse(com.google.firebase:firebase-iid@@20.2.3:29)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Connection.receivedResponse(com.google.firebase:firebase-iid@@20.2.3:42)
W/FirebaseMessagingPlugin(23234): 	at com.google.firebase.iid.MessengerIpcClient$Connection$$Lambda$0.handleMessage(Unknown Source:2)
W/FirebaseMessagingPlugin(23234): 	at android.os.Handler.dispatchMessage(Handler.java:102)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.internal.firebase-iid.zze.dispatchMessageTraced(com.google.firebase:firebase-iid@@20.2.3:21)
W/FirebaseMessagingPlugin(23234): 	at com.google.android.gms.internal.firebase-iid.zze.dispatchMessage(com.google.firebase:firebase-iid@@20.2.3:11)
W/FirebaseMessagingPlugin(23234): 	at android.os.Looper.loop(Looper.java:193)
W/FirebaseMessagingPlugin(23234): 	at android.app.ActivityThread.main(ActivityThread.java:6940)
W/FirebaseMessagingPlugin(23234): 	at java.lang.reflect.Method.invoke(Native Method)
W/FirebaseMessagingPlugin(23234): 	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:537)
W/FirebaseMessagingPlugin(23234): 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)
I/flutter (23234): null
E/FirebaseInstanceId(23234): Failed to get FIS auth token
E/FirebaseInstanceId(23234): java.util.concurrent.ExecutionException: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.zzb(Unknown Source:61)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.await(Unknown Source:23)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.setDefaultAttributesToBundle(com.google.firebase:firebase-iid@@20.2.3:55)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.startRpc(com.google.firebase:firebase-iid@@20.2.3:37)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.getToken(com.google.firebase:firebase-iid@@20.2.3:13)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$2$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:164)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$4.start(Unknown Source:8)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.RequestDeduplicator.getOrStartGetTokenRequest(com.google.firebase:firebase-iid@@20.2.3:14)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$3$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:163)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$1.then(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.zzf.run(Unknown Source:2)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.common.util.concurrent.zza.run(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at java.lang.Thread.run(Thread.java:764)
E/FirebaseInstanceId(23234): Caused by: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.remote.FirebaseInstallationServiceClient.createFirebaseInstallation(FirebaseInstallationServiceClient.java:183)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.registerFidWithServer(FirebaseInstallations.java:489)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.doNetworkCallIfNecessary(FirebaseInstallations.java:360)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.lambda$doRegistrationOrRefresh$2(FirebaseInstallations.java:350)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations$$Lambda$4.run(Unknown Source:4)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	... 1 more
E/Choreographer(23234): skip doframe for zy.li.flutterfcmexample
E/FirebaseInstanceId(23234): Topic sync or token retrieval failed on hard failure exceptions: FIS_AUTH_ERROR. Won't retry the operation.
E/FirebaseInstanceId(23234): Failed to get FIS auth token
E/FirebaseInstanceId(23234): java.util.concurrent.ExecutionException: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.zzb(Unknown Source:61)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.Tasks.await(Unknown Source:23)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.setDefaultAttributesToBundle(com.google.firebase:firebase-iid@@20.2.3:55)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.startRpc(com.google.firebase:firebase-iid@@20.2.3:37)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.GmsRpc.getToken(com.google.firebase:firebase-iid@@20.2.3:13)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$2$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:164)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$4.start(Unknown Source:8)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.RequestDeduplicator.getOrStartGetTokenRequest(com.google.firebase:firebase-iid@@20.2.3:14)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId.lambda$getInstanceId$3$FirebaseInstanceId(com.google.firebase:firebase-iid@@20.2.3:163)
E/FirebaseInstanceId(23234): 	at com.google.firebase.iid.FirebaseInstanceId$$Lambda$1.then(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.tasks.zzf.run(Unknown Source:2)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	at com.google.android.gms.common.util.concurrent.zza.run(Unknown Source:6)
E/FirebaseInstanceId(23234): 	at java.lang.Thread.run(Thread.java:764)
E/FirebaseInstanceId(23234): Caused by: com.google.firebase.installations.FirebaseInstallationsException: Firebase Installations Service is unavailable. Please try again later.
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.remote.FirebaseInstallationServiceClient.createFirebaseInstallation(FirebaseInstallationServiceClient.java:183)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.registerFidWithServer(FirebaseInstallations.java:489)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.doNetworkCallIfNecessary(FirebaseInstallations.java:360)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations.lambda$doRegistrationOrRefresh$2(FirebaseInstallations.java:350)
E/FirebaseInstanceId(23234): 	at com.google.firebase.installations.FirebaseInstallations$$Lambda$4.run(Unknown Source:4)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
E/FirebaseInstanceId(23234): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
E/FirebaseInstanceId(23234): 	... 1 more
E/FirebaseInstanceId(23234): Topic sync or token retrieval failed on hard failure exceptions: FIS_AUTH_ERROR. Won't retry the operation.

Activity

kroikie
added
plugin: messaging
on Aug 12, 2020
lizhuoyuan

lizhuoyuan commented on Aug 13, 2020

@lizhuoyuan
lizhuoyuan
on Aug 13, 2020
Author

got this https://stackoverflow.com/questions/61453640/android-error-when-communicating-with-the-firebase-installations-server-api

iTEEECH

iTEEECH commented on Aug 17, 2020

@iTEEECH
iTEEECH
on Aug 17, 2020

try to check the AVD manager emulator, click on settings advanced and set Cold boot. It should work.

bartekpacia

bartekpacia commented on Aug 19, 2020

@bartekpacia
bartekpacia
on Aug 19, 2020

same error, nothing seems to help

zmeggyesi

zmeggyesi commented on Aug 26, 2020

@zmeggyesi
zmeggyesi
on Aug 26, 2020

Weird thing, I don't (explicitly) use Messaging, but I'm still getting this error on my test device. I do use

  • Storage
  • Admob
  • Auth
  • Crashlytics
  • Analytics
  • Remote Config

But the crash seems to be happening even before the first call of my main.dart is executed.

mdmahendri

mdmahendri commented on Sep 21, 2020

@mdmahendri
mdmahendri
on Sep 21, 2020

i encounter this when changing my firebase project. flutter clean solves the problem

Cge001

Cge001 commented on Sep 25, 2020

@Cge001
Cge001
on Sep 25, 2020 · edited by Cge001

i meet this problem. i try to solves it just like belowe：

old code:

Future setup() async {
...
pushToken = await PushManager.getInstance().getToken();
...
}

Future getToken() async {
try{
return await _firebaseMessaging.getToken();
} catch(error){
return '';
}
}

new code:

init() async {
getToken();
...
}

getToken() async {
try{
AppSetting.instance.pushToken = await _firebaseMessaging.getToken();
} catch(error) {
AppSetting.insatnce.pushToken = '';
}
}

conclusion：the different of the two coding style is the getToken() method have a async return type。
if i use the old code，run it will get an exception, meanwhile my android phone and iphone stop on the start screen,and serval minutes later show the home page.
i had try different methods to avoid the problem, and finally i test this method is ok...
that is new code, and run the new code i will get an exception too, but app will did not stop on the start screen. it's ok.

and i had found anther method is ok too, like this:

String tokenStr;
_firebaseMessaging.getToken().then((token) {
tokenStr = token;
}).timeout(Duration(seconds: 5), onTimeout: () {
tokenStr = '';
}).catchError((error) {
tokenStr = '';
}).whenComplete(() {
AppSetting.instance.pushToken = tokenStr ?? '';
});

cuongvue

cuongvue commented on Sep 26, 2020

@cuongvue
cuongvue
on Sep 26, 2020

I resolve this issue by turn on wifi connection

bartekpacia

bartekpacia commented on Oct 6, 2020

@bartekpacia
bartekpacia
on Oct 6, 2020

any fixes?

ikju

ikju commented on Oct 14, 2020

@ikju
ikju
on Oct 14, 2020 · edited by ikju

cuongvue Thanks! I solved as like you!

dhnshri

dhnshri commented on Nov 1, 2020

@dhnshri
dhnshri
on Nov 1, 2020

I resolve this issue by turn on wifi connection

cuongvue Thank You . I solved as like you .

dackers86
mentioned this on Nov 2, 2020
Salakar
closed this as completedin #4012on Nov 3, 2020
Raziel422

Raziel422 commented on Nov 16, 2020

@Raziel422
Raziel422
on Nov 16, 2020 · edited by Raziel422

Hi, I had the same issue and in my case, my android emulator didn't have Google Play Services added. Created a new one with Google Play Services services and it worked.

firebase
locked and limited conversation to collaborators on Dec 4, 2020
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        [firebase_messaging] Failed to get FIS auth token · Issue #3163 · firebase/flutterfire