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[firebase_messaging] users can't get FCM token #3455

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krongnang opened this issue Sep 3, 2020 · 3 comments · Fixed by #4012
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[firebase_messaging] users can't get FCM token #3455

krongnang opened this issue Sep 3, 2020 · 3 comments · Fixed by #4012
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blocked: customer-response Waiting for customer response, e.g. more information was requested. closed-by-bot Stale Issue with no recent activity type: bug Something isn't working

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@krongnang
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Bug report

235/3177 (7.4%) can't not get FCM token

Currently, our app have 3177 Android user and 235 user can't get FCM token?
I need to find the main reason, I don't think GPS not available in all failed devices!

Thanks!
@krongnang krongnang added Needs Attention This issue needs maintainer attention. type: bug Something isn't working labels Sep 3, 2020
@TahaTesser TahaTesser changed the title https://github.com/🐛 [firebase_messaging] 7,4% Android Device can't get FCM token [firebase_messaging] Adroid Device can't get FCM token Sep 4, 2020
@TahaTesser TahaTesser changed the title [firebase_messaging] Adroid Device can't get FCM token [firebase_messaging] users can't get FCM token Sep 4, 2020
@TahaTesser
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TahaTesser commented Sep 4, 2020 •
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Hi @krongnang
Can you please provide your flutter doctor -v, your crash logs, your pubspec.yaml, the list of affected devices and if possible
Thank you

@TahaTesser TahaTesser added blocked: customer-response Waiting for customer response, e.g. more information was requested. and removed Needs Attention This issue needs maintainer attention. labels Sep 4, 2020
@google-oss-bot
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Hey @krongnang. We need more information to resolve this issue but there hasn't been an update in 7 weekdays. I'm marking the issue as stale and if there are no new updates in the next 7 days I will close it automatically.

If you have more information that will help us get to the bottom of this, just add a comment!

@google-oss-bot google-oss-bot added the Stale Issue with no recent activity label Sep 15, 2020
@google-oss-bot
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Since there haven't been any recent updates here, I am going to close this issue.

@krongnang if you're still experiencing this problem and want to continue the discussion just leave a comment here and we are happy to re-open this.

@firebase firebase locked and limited conversation to collaborators Oct 25, 2020
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blocked: customer-response Waiting for customer response, e.g. more information was requested. closed-by-bot Stale Issue with no recent activity type: bug Something isn't working
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feat(firebase_messaging): roadmap rework
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@krongnang @google-oss-bot @TahaTesser