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[UBP] Handle Chargebee cancellations #15055

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Closed
Tracked by #14969
svenefftinge opened this issue Nov 30, 2022 · 2 comments · Fixed by #15127 or #15362
Closed
Tracked by #14969

[UBP] Handle Chargebee cancellations #15055

svenefftinge opened this issue Nov 30, 2022 · 2 comments · Fixed by #15127 or #15362
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team: webapp Issue belongs to the WebApp team

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When a user cancels their chargebee plan, they should transition into a fresh "free" ubp plan, so all previous usage needs to be reset.
@svenefftinge svenefftinge added the team: webapp Issue belongs to the WebApp team label Nov 30, 2022
@svenefftinge svenefftinge self-assigned this Nov 30, 2022
This was referenced Nov 30, 2022
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@easyCZ easyCZ moved this to Scheduled in 🍎 WebApp Team Nov 30, 2022
@svenefftinge svenefftinge mentioned this issue Nov 30, 2022
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@geropl geropl moved this from Scheduled to In Progress in 🍎 WebApp Team Nov 30, 2022
@jldec jldec mentioned this issue Dec 1, 2022
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After reconsideration, we decided to not do anything about this but manually handle the few cases that will happen.

Repository owner moved this from In Progress to In Validation in 🍎 WebApp Team Dec 2, 2022
@svenefftinge svenefftinge mentioned this issue Dec 2, 2022
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@jldec jldec reopened this Dec 10, 2022
Repository owner moved this from In Validation to Scheduled in 🍎 WebApp Team Dec 10, 2022
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jldec commented Dec 10, 2022 •
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Re-opening: cc: @svenefftinge

Please check the members of teams mentioned in discussion (internal)

In those 2 teams there are 4 + 3 = 7 users whose personal accounts are now blocked from starting workspaces because of their prior (unlimited) usage.

@jldec jldec mentioned this issue Dec 10, 2022
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@svenefftinge svenefftinge mentioned this issue Dec 15, 2022
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@svenefftinge svenefftinge moved this from Scheduled to In Progress in 🍎 WebApp Team Dec 15, 2022
Repository owner moved this from In Progress to In Validation in 🍎 WebApp Team Dec 15, 2022
@jldec jldec moved this from In Validation to Done in 🍎 WebApp Team Jan 9, 2023
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team: webapp Issue belongs to the WebApp team
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