IPFS Desktop stuck on "IPFS is Starting"

[jjv360]

It never gets past IPFS is Starting for me, unless I run ipfs daemon in a terminal window first...

This error also happens when pressing Check for Updates, while in this "IPFS is Starting" stuck state...

Specifications

• OS: win32
• IPFS Desktop Version: 0.13.2
• Electron Version: 9.3.2
• Chrome Version: 83.0.4103.122

Error

TypeError: ctx.manualCheckForUpdates is not a function
    at click (C:\Users\jjv36\AppData\Local\Programs\IPFS Desktop\resources\app.asar\src\tray.js:198:30)
    at MenuItem.click (electron/js2c/browser_init.js:65:1624)
    at Function.executeCommand (electron/js2c/browser_init.js:73:1102)

[jessicaschilling]

Thank you for reporting this. The core team is temporarily in a minimal state due to winter holidays but will add to triage upon return - in the meantime you may also wish to repost to https://discuss.ipfs.io/ for community support.

Question: Did you originally install Desktop for all users of this machine? Are you running as a different user than the one that installed Desktop?

[jjv360]

Question: Did you originally install Desktop for all users of this machine? Are you running as a different user than the one that installed Desktop?

I installed it via chocolatey, so I'm not sure if it's installed for all users or not... My machine only has one user on it though.

[jessicaschilling]

@rafaelramalho19 - are you able to investigate further on your Windows machine? Thank you.

[rafaelramalho19]

@jjv360 I installed ipfs-desktop through chocolatey and it works fine, I tried multiple aways to downgrade and upgrade to try and reproduce your error but I'm unable to.

Would you mind trying a fresh install of ipfs-desktop and see if that helps?

[NorseGaud]

Having this happen on macOS using brew install --cask ipfs : 0.13.2

[NorseGaud]

Confirmed it's also the case with the DMG installer.

[lidel]

@jjv360 @NorseGaud sadly we are unable to reproduce, need more information.

Did you do any of below by any chance?

• Set custom IPFS_PATH anywhere?
• Moved your repo to different location than the default?

If possible:

1. From the "IPFS icon" menu in your menubar/system tray, go to Advanced → Open Logs Directory
2. Find *.log files
3. Attach error.log and combined.log to this issue.

[lidel]

Sadly Desktop logs did not help.

@NorseGaud Are you able to Quit IPFS Desktop and then start it in terminal, to see if there is any output from go-ipfs daemon that does not end up in logs? I suspect there is an issue related to daemon startup.

Not sure how to do it (not a macOS user), perhaps something like:

open -a IPFS\ Desktop

You should see startup + then logs from go-ipfs similar to this:

2021-01-14T22:20:36.516Z info: [meta] logs can be found on /home/lidel/.config/IPFS Desktop
2021-01-14T22:20:37.479Z info: [web ui] window ready
2021-01-14T22:20:37.479Z info: [web ui] navigate to /
2021-01-14T22:20:37.499Z info: [tray] starting
2021-01-14T22:20:37.566Z info: [tray] started
2021-01-14T22:20:37.567Z info: [ipfsd] start daemon STARTED
2021-01-14T22:20:37.806Z error: [ipfsd] start daemon Error: Initializing daemon...
go-ipfs version: 0.7.0
Repo version: 10
System version: amd64/linux
Golang version: go1.14.4
(→ interesting stuff  here)

[NorseGaud]

Moving my comments to #1730

[jessicaschilling]

@jjv360 - per @rafaelramalho19's comment above, would you mind trying a fresh install of ipfs-desktop and see if that helps?