Product image failure when importing through CSV

[flytomek]

Preconditions

1. Magento 2.3.0
2. PHP Version 7.2.13
3. macOS Mojave 10.14.1
4. release with no Sample Data
5. Valid product image under remote URL http://www.tompetty.com/sites/g/files/g2000007521/f/styles/photo-carousel/public/sample1_1.jpg

Steps to reproduce

1. Create CSV file

sku;store_view_code;attribute_set_code;product_type;categories;product_websites;name;description;short_description;weight;product_online;tax_class_name;visibility;price;special_price;special_price_from_date;special_price_to_date;url_key;meta_title;meta_keywords;meta_description;base_image;base_image_label;small_image;small_image_label;thumbnail_image;thumbnail_image_label;swatch_image;swatch_image_label;created_at;updated_at;new_from_date;new_to_date;display_product_options_in;map_price;msrp_price;map_enabled;gift_message_available;custom_design;custom_design_from;custom_design_to;custom_layout_update;page_layout;product_options_container;msrp_display_actual_price_type;country_of_manufacture;additional_attributes;qty;out_of_stock_qty;use_config_min_qty;is_qty_decimal;allow_backorders;use_config_backorders;min_cart_qty;use_config_min_sale_qty;max_cart_qty;use_config_max_sale_qty;is_in_stock;notify_on_stock_below;use_config_notify_stock_qty;manage_stock;use_config_manage_stock;use_config_qty_increments;qty_increments;use_config_enable_qty_inc;enable_qty_increments;is_decimal_divided;website_id;related_skus;related_position;crosssell_skus;crosssell_position;upsell_skus;upsell_position;additional_images;additional_image_labels;hide_from_product_page;custom_options;bundle_price_type;bundle_sku_type;bundle_price_view;bundle_weight_type;bundle_values;bundle_shipment_type;configurable_variations;configurable_variation_labels;associated_skus
b18-r1t01-w0-0m;;Default;virtual;;base;R1 anniversary print T-shirt M;;;;1;Taxable Goods;Not Visible Individually;25.9500;;;;r1-anniversary-print-t-shirt-m;R1 anniversary print T-shirt;;R1 anniversary print T-shirt;;;;;;;;;1/5/19, 1:55 PM;1/5/19, 2:04 PM;;;Block after Info Column;;;;No;;;;;;;;;size=M;999.0000;0.0000;1;0;0;1;1.0000;1;10000.0000;1;1;1.0000;1;1;1;1;1.0000;1;0;0;0;;;;;;;;;;;;;;;;;;;
b18-r1t01-w0-0l;;Default;virtual;;base;R1 anniversary print T-shirt L;;;;1;Taxable Goods;Not Visible Individually;26.9500;;;;r1-anniversary-print-t-shirt-l;R1 anniversary print T-shirt;;R1 anniversary print T-shirt;;;;;;;;;1/5/19, 1:55 PM;1/5/19, 2:04 PM;;;Block after Info Column;;;;No;;;;;;;;;size=L;999.0000;0.0000;1;0;0;1;1.0000;1;10000.0000;1;1;1.0000;1;1;1;1;1.0000;1;0;0;0;;;;;;;;;;;;;;;;;;;
b18-r1t01-w0-1l;;Default;virtual;;base;R1 anniversary print T-shirt XL;;;;1;Taxable Goods;Not Visible Individually;29.9500;;;;r1-anniversary-print-t-shirt-xl;R1 anniversary print T-shirt;;R1 anniversary print T-shirt;;;;;;;;;1/5/19, 1:55 PM;1/5/19, 2:03 PM;;;Block after Info Column;;;;No;;;;;;;;;size=XL;999.0000;0.0000;1;0;0;1;1.0000;1;10000.0000;1;1;1.0000;1;1;1;1;1.0000;1;0;0;0;;;;;;;;;;;;;;;;;;;
@b18-r1t01-w0-0l;;Default;configurable;;base;R1 anniversary print T-shirt;;;;1;Taxable Goods;Catalog, Search;;;;;r1-anniversary-print-t-shirt;R1 anniversary print T-shirt;;R1 anniversary print T-shirt;http://www.tompetty.com/sites/g/files/g2000007521/f/styles/photo-carousel/public/sample1_1.jpg;;http://www.tompetty.com/sites/g/files/g2000007521/f/styles/photo-carousel/public/sample1_1.jpg;;http://www.tompetty.com/sites/g/files/g2000007521/f/styles/photo-carousel/public/sample1_1.jpg;;;;1/5/19, 1:55 PM;1/5/19, 1:55 PM;;;Block after Info Column;;;;Use config;;;;;;;;;;0.0000;0.0000;1;0;0;1;1.0000;1;10000.0000;1;1;1.0000;1;1;1;1;1.0000;1;0;0;0;;;;;;;http://www.tompetty.com/sites/g/files/g2000007521/f/styles/photo-carousel/public/sample1_1.jpg;;;;;;;;;;sku=b18-r1t01-w0-0m,size=M|sku=b18-r1t01-w0-0l,size=L|sku=b18-r1t01-w0-1l,size=XL;size=Size;

2. Go to System > Import with following settings:

Entity Type - products
Import Behavior - add/update
Stop on error
Allowed Errors Count - 10
Field separator - ;
Multiple value separator - ,
Empty attribute value constant - __EMPTY__VALUE__
Fields enclosure - unchecked
Images File Directory - blank

and select CSV file

Expected result

1. Import 3 virtual products and one configurable product with image

Actual result

1. When importing: Following Error(s) has been occurred during importing process: 1. Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s): 4
2. Products are imported but configurable product has no image in Magento (however image has been successfully uploaded to pub/media/import)

[magento-engcom-team]

Hi @flytomek. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@flytomek do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[flytomek]

@magento-engcom-team give me 2.3.0 instance

[magento-engcom-team]

Hi @flytomek. Thank you for your request. I'm working on Magento 2.3.0 instance for you

[digikeijs]

@magento-engcom-team give me 2.2.6 instance

[magento-engcom-team]

Hi @digikeijs. Thank you for your request. I'm working on Magento 2.2.6 instance for you

[magento-engcom-team]

Hi @irajneeshgupta. Thank you for working on this issue.
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[magento-engcom-team]

@irajneeshgupta Thank you for verifying the issue.

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