[2.3] Database Media Storage - New Product Images fail to be processed correctly

[gwharton]

Preconditions (*)

1. Magento 2.3-develop

Steps to reproduce (*)

1. Vanilla Install 2.3-develop
2. Change database media storage configuration to database and Synchronise
3. Save settings
4. Create new product, add new image to product (in my test case refrigerationgauges.200x100.jpg)
5. Save Image

Expected Result is what happens under 2.2-develop. Actual Result is what happens under 2.3-develop.

Expected result (*)

www-data@dev:~/dev1$ find pub/media -name *.jpg
pub/media/catalog/product/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/36fa622c226395c7a03aea76cb6f177a/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/12479842094003d6e8198e99b15d1aad/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/e4d64343b1bc593f1c5348fe05efa4a6/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/c430e3e26517992a27628ce5995d6769/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/411ddd1079653e9744172963f7b57a7a/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/a8be410535bd10951f8c121e888302ad/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/647c742965ace57b5484ad847e8cd3cc/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/e97e30f46ad3af2c4402aa864120074b/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/0b518a73ed92eecbe9790ec3a622cd2d/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/aefcd4d8d5c59ba860378cf3cd2e94da/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/d664e1acc15f6090304d588386caff1d/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/add01ceb5699006aaeaaa55353b05d62/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/f0eed8c49b05a5a279de03029e69388c/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/ecd051e9670bd57df35c8f0b122d8aea/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/10f519365b01716ddb90abc57de5a837/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/35d197d4a86bb7af9ea497ddcb0426c9/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/79cd194851544f88bafc552bf5216e5d/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/f9bb4946b08eb56afc1e83d5b55bf276/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/93545884bf1d6d40eefc44b2e3958bec/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/66336d755d72c30139c8c62793bff496/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/3e75d17be04cbebee9a78c36b24b6eea/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/08a0b36ebc62d1aabd4a717a82ad731c/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/19796d7732cc0b8676f199bbe04c742a/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/07aa3e3829adcf2640e41cdeee09b5bb/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/da51c19fe8c21b068c481cfb28c65074/r/e/refrigerationgauges.200x100.jpg
pub/media/catalog/product/cache/6b1c09900b407c50fce2db5e66ebc123/r/e/refrigerationgauges.200x100.jpg
www-data@dev:~/dev1$ mysql dev1_magento -e "select filename,directory FROM media_storage_file_storage"
+----------------------------------+------------------------------------------------------------+
| filename                         | directory                                                  |
+----------------------------------+------------------------------------------------------------+
| preview_image_5c795024ca7af.jpeg | theme/preview                                              |
| preview_image_5c795024dc145.jpeg | theme/preview                                              |
| refrigerationgauges.200x100.jpg  | catalog/product/r/e                                        |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/0b518a73ed92eecbe9790ec3a622cd2d/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/79cd194851544f88bafc552bf5216e5d/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/12479842094003d6e8198e99b15d1aad/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/aefcd4d8d5c59ba860378cf3cd2e94da/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/93545884bf1d6d40eefc44b2e3958bec/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/3e75d17be04cbebee9a78c36b24b6eea/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/07aa3e3829adcf2640e41cdeee09b5bb/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/19796d7732cc0b8676f199bbe04c742a/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/08a0b36ebc62d1aabd4a717a82ad731c/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/da51c19fe8c21b068c481cfb28c65074/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/c430e3e26517992a27628ce5995d6769/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/6b1c09900b407c50fce2db5e66ebc123/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/10f519365b01716ddb90abc57de5a837/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/ecd051e9670bd57df35c8f0b122d8aea/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/f9bb4946b08eb56afc1e83d5b55bf276/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/e4d64343b1bc593f1c5348fe05efa4a6/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/f0eed8c49b05a5a279de03029e69388c/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/66336d755d72c30139c8c62793bff496/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/a8be410535bd10951f8c121e888302ad/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/35d197d4a86bb7af9ea497ddcb0426c9/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/d664e1acc15f6090304d588386caff1d/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/411ddd1079653e9744172963f7b57a7a/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/647c742965ace57b5484ad847e8cd3cc/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/add01ceb5699006aaeaaa55353b05d62/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/e97e30f46ad3af2c4402aa864120074b/r/e |
| refrigerationgauges.200x100.jpg  | catalog/product/cache/36fa622c226395c7a03aea76cb6f177a/r/e |
+----------------------------------+------------------------------------------------------------+
www-data@dev:~/dev1$ php bin/magento catalog:images:resize
1/1 [============================] 100% < 1 sec 36.0 MiB        | /r/e/refrigerationgauges.200x100.jpg
Product images resized successfully.

Actual result (*)

www-data@dev:~/dev2$ find pub/media -name *.jpg
www-data@dev:~/dev2$ mysql dev2_magento -e "select filename,directory FROM media_storage_file_storage"
+----------------------------------+---------------------+
| filename                         | directory           |
+----------------------------------+---------------------+
| preview_image_5c79502710eae.jpeg | theme/preview       |
| preview_image_5c7950272dcaf.jpeg | theme/preview       |
| refrigerationgauges.200x100.jpg  | catalog/product/r/e |
+----------------------------------+---------------------+
www-data@dev:~/dev2$ php bin/magento catalog:images:resize
File '/var/www/dev2/pub/media/catalog/product/r/e/refrigerationgauges.200x100.jpg' does not exist.

[magento-engcom-team]

Hi @gwharton. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@gwharton do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[gwharton]

Not able to use magento-engcom instances as I need DB and filesystem access to prove, but confirmed reproducable 100% on 2.3-develop vanilla instance.

[magento-engcom-team]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

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[magento-engcom-team]

✅ Confirmed by @engcom-backlog-nazar
Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-98525 were created

Issue Available: @engcom-backlog-nazar, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.