Admin Order - Email is Now Required - Magento 2.2.6

[trucatchtraps]

Important information after discussion with Product Departmen

This issue has been discussed with Magento Product Manager(PO).

Changes from b1eece2 were made by the Core team intentionally.
It was based on several reports and escalations/complaints from different clients through Magento Support channel.
The main idea was that specific of their businesses did not allow to accept any auto-generated email addresses in the case when field is empty(previous behavior).

Please see for more details: #22648 (comment)

But after a couple of additional meetings with PO was found compromise and solution how it can be fixed/implemented to be approved. Details and requirements here: #22648 (comment)

Preconditions (*)

1. Magento 2.2.6 and newer

Steps to reproduce (*)

1. Sales -> Orders
2. Create New Order
3. Create New Customer
4. Select Store View or if Single-Store Mode it brings you to the Order Information Page
5. Email field is now required

Expected result (*)

1. Email field is NOT required (like versions prior to 2.2.6)

Actual result (*)

1. Email field is required

Additional Information (*)

The email field has never been required prior to 2.2.6 even going back to Magento1. Now the email field is required when placing an order on the backend of Magento. There is absolutely no documentation about this change or at least I have not found any. I will revert it with a custom module myself if someone points me to the code that makes it a required field. This needs to be a Config option to have the email required or not required. This is causing us major issues because now we have to try and make up random email address for customers. Not all the people in this world have an email address and some just prefer not to give it out. This is a bug not a feature. Please do not tell me this is normal function of Magento when it hasn't been since the beginning of Magento.

Screenshots (*)

Magento 2.2.4

Magento 2.2.6

[m2-assistant]

Hi @trucatchtraps. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@trucatchtraps do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[m2-assistant]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Verify that the issue is reproducible on 2.2-develop branch.

  Details

  - Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

• 6. Add label Issue: Confirmed once verification is complete.

• 7. Make sure that automatic system confirms that report has been added to the backlog.

@magento-engcom-team give me 2.2.3 instance

[magento-engcom-team]

Hi @engcom-backlog-nazar. Thank you for your request. I'm working on Magento 2.2.3 instance for you

[magento-engcom-team]

Hi @engcom-backlog-nazar, here is your Magento instance.
Admin access: https://i-22251-2-2-3.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

HI @trucatchtraps thank you for you report, this is the "big issue" to have a not required email, and this was included in CHANGELOG.md, so there is a issue in older version where this field was not required.

[trucatchtraps]

That field has never been required in all my time working with Magento. Why is there now an issue with the email not required? And this is for backend orders. I just don't understand why it needs to be required for backend orders. Do you have a commit for the changes? I would like to override them.

[driskell]

@engcom-backlog-nazar Please can we reopen.

The changelog appears to refer to frontend guest checkout and not backend MOTO orders which have never required email and instead generated a random example.com placeholder email.

The configuration for the default email domain actually still exists so this is a bug. Default should be not required for MOTO (they are taking telephone calls to place orders - most users here do not have email addresses)

[driskell]

The commit that rolled back this feature was here:

b1eece2#diff-b79fbcef70631d52e90840aaf9a0d94d

@joanhe do you know what the reason for removing this feature was? The commit has actually left the constant and the configuration itself dangling with no use. Would be great to see this restored for next version and if necessary made optional.