Product Duplication crash

[urielbeaupre]

We currently have magento 2.0.4 installed on Linux server running nginx and php5, we also have it installed on another machine with php7 and this issue occurs in both instalations.

We have a fairly decent sized catalog list (5000) and are on the process of restructuring the catalog. To do this we are duplicating products and this is where the problem starts, when duplicating the product magento just goes on a loop while reloading page, right after the spinning wheel disappears, this doesnt happen in every product but I can't see a common field or setting on the products that it does it on either.

I checked the debug.log while the page is stuch on loop and found the following error:

[2016-04-11 13:39:17] main.DEBUG: cache_invalidate: {"method":"POST","url":"http://test.ch.vpdev.no/adm/catalog/product/save/id/3355/set/14/key/edc2211dbf867a295c96143cf36672b71a02761d3e713d49e75332daa72e966a/active_tab/product-details/back/duplicate/active_tab/product-details/","invalidateInfo":{"tags":["catalog_product_4906"],"mode":"matchingAnyTag"},"is_exception":false} [] [2016-04-11 13:39:17] main.DEBUG: cache_invalidate: {"method":"POST","url":"http://test.ch.vpdev.no/adm/catalog/product/save/id/3355/set/14/key/edc2211dbf867a295c96143cf36672b71a02761d3e713d49e75332daa72e966a/active_tab/product-details/back/duplicate/active_tab/product-details/","invalidateInfo":{"tags":["catalog_product"],"mode":"matchingAnyTag"},"is_exception":false} [] [2016-04-11 13:39:17] main.DEBUG: cache_invalidate: {"method":"POST","url":"http://test.ch.vpdev.no/adm/catalog/product/save/id/3355/set/14/key/edc2211dbf867a295c96143cf36672b71a02761d3e713d49e75332daa72e966a/active_tab/product-details/back/duplicate/active_tab/product-details/","invalidateInfo":{"tags":["catalog_product_4906","catalog_product"],"mode":"matchingAnyTag"},"is_exception":false} []

This error is being printed out roughly 10 times per second, and once it starts the whole website becomes unavailable, we found 2 ways to bring the website back up one is to rewrite the static files (we tried both on dev mode and prod mode) and the other one is to reboot the server. Altough this doesn't really help us as the products still can't be duplicated.

Any insight on this problem will be extremly helpfull.

Best Regards
Joni Silva

[mazhalai]

@urielbeaupre that is a debug log and not an error log. it just shows when cache is being invalidated. Do you have any details in exception.log?

[urielbeaupre]

On the exception log I have this
Next exception 'Zend_Db_Statement_Exception' with message 'SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction, query was: INSERT INTO `$

[salelsol]

Same issue magento 2.0.4 when I´m tryed duplicate a product. I can´t finish action Save & Duplicate product always display "Please Wait", next I´m recived and message from server: Our automated system has noticed that the disk of server is full. When I´m checked this abnormal behavior I have realized that the images of the product I wanted to duplicate had increased to fill the entire disk space in my case in directory /media/catalog/product/r.

[simonkguest]

I am also getting the same sort of issue with 'save and duplicate' a product with magento 2.0.4 It just hangs and eventually times out with a 500 error. I dont get the "Please Wait" message anymore, but i did yesterday when i was trying to duplicate a product.

[salelsol]

• Hi, I just duplicate a product, but if Product In Websites are unchecked twice (english, spanish).
• I´m thinking this bug is related with this issue: ProductRepository does not always respect scope or emulation #3519 because there are many dabase entries for store view= 0 (admin: store view= 0 non existing store view for me just english:store view= 1 and spanish:store view= 2 for me) but I don´t know what can I do for solve it.

[piotrekkaminski]

@salelsol @simonkguest @urielbeaupre do you still get this issue in later versions?

[salelsol]

- Hi, I´ve solved this issue if duplicate a product in an all new product in and all new categorie, then I haven´t any issue when duplicate a product, but for old Magento 1 imported products with yours categories, I can´t duplicate any product because crash server. Lasted version tryed is Magento 2.0.6. Best Regards Toni

[piotrekkaminski]

Internal issue MAGETWO-53526