Order Comment Email not using site/store scope Sender email address

[ipekerti]

Preconditions

M2.1.0 Community
Although I don't think the following environment info matters, here they are: PHP v 5.6.23-1, nginx v 1.4.6, Mysql v. 5.6.27.

1. Single instance of M2, multiple sites
2. Each site uses its own unique sender email address defined at Stores > Configuration > General > Store Email Addresses:
   EXAMPLE:
   -- Default Config scope: CustomerService@MainSite.com
   -- 2nd Site scope: CustSvc@SecondSite.com

Steps to reproduce

1. Submit order comment via admin Sales > Orders for a 2nd site order, with "Notify Customer by Email" enabled.
   NOTE: The issue is also recreatable when generating order comment via API.

Expected result

1. An Email originating from the 2nd site scope sender email address

Actual result

1. The email incorrectly bears the Default Config (MainSite) scope sender email address, while the rest of the email body correctly uses the 2nd site information.
   https://dl.dropboxusercontent.com/u/42579357/Ord-comment-email.png

Workaround:
We were able to work around it by pointing the by setting the Stores > Configuration > Sales > Sales Emails > Order Comment Email Sender at the 2nd Site scope to "Custom Email 2".
Then define Stores > Configuration > General > Store Email Addresses > Custom Email 2 Sender to "CustSvc@SecondSite.com".

[olysenko]

Hi, thank you for your report. Your issue duplicates 6954. Closed as duplicate