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rastin1 opened this issue Mar 14, 2017 · 7 comments
Closed

tinyMCE is disabled #8874

rastin1 opened this issue Mar 14, 2017 · 7 comments
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@rastin1
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rastin1 commented Mar 14, 2017

Preconditions

  1. Magento 2.1.5
  2. PHP 7.0.16 and MySQL 5.1.17 all installed from Bitnami stack on Ubuntu 16.04,
    Everything was working fine for 2 weeks. Today tinyMCE disabled, I have tried every possible option at
    store>configuration>general>content Management>WYSIWYG options, but there is no difference.

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Actual result

  1. [Screenshot, logs]
@attheCube
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Got the same problem but I was able to delimit it:
The TinyMCE worked fine in Firefox 51, but since version 52 it does not.
Mozilla has raised their security rules in version 52.
For me it looks like the TinyMCE-version integrated in Magento 2 (v3.4.7 / 2011-11-03) does not pass these rules.
TinyMCE 4 will be shown, but until now I don't have a fully working replacement.
As TinyMCE v3.7.4 still works on current Chrome, this will be a workaround for now. But it's time for the magento developers to replace this outdated TinyMCE version.

@rastin1
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rastin1 commented Mar 14, 2017

Hi atteCube
Thanks for your response. I had reached to the same solution.
I have been using FireFox 52, I tried enabling/disabling JS Bundling, it worked for a while but failed again,after few attempt didn't respond at all.
Finally, I installed Chrome, the problem was solved.
I did not know the reason of failure, just used trial and error method to solve my problem.

@attheCube
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For now, this is a solution. But it's just a matter of time, when this TinyMCE-version won't work in Chrome either.
Even IE 11 and above won't work with this version. So I hope one of the next magento 2 releases will include an updated TinyMCE.

@rhoerr
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rhoerr commented Mar 21, 2017

Experiencing this as well.

@korostii
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korostii commented Mar 29, 2017

See also #7149 and #700

@magento-team
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Internal ticket to track issue progress: MAGETWO-69234

@magento-team magento-team added 2.1.x Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development labels Jul 31, 2017
@magento-engcom-team magento-engcom-team added 2.1.x Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed and removed G1 Passed labels Sep 5, 2017
@magento-engcom-team
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Hi @rastin1
Looks like the fix for this issue is now delivered to 2.1.8 and onwards with the PR #9655.
We are closing this ticket for now. Please reopen if problem persists.
Thank you.

magento-devops-reposync-svc pushed a commit that referenced this issue May 20, 2024
[Support Tier-4 chittima] 04-08-2024 Regular delivery of bugfixes and improvements
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Labels
Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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