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31 changes: 31 additions & 0 deletions .github/ISSUE_TEMPLATE/bug_report.md
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---
name: "Bug report \U0001F41B"
about: Create a report to help us improve
title: ''
labels: bug
assignees: ''

---

[NOTE]: # ( ^^ Provide a general summary of the issue in the title above. ^^ )

**Description**
[NOTE]: # ( Describe the problem you're encountering. )
[TIP]: # ( Do NOT share sensitive information, whether personal, proprietary, or otherwise! )

**Expected Behavior**
[NOTE]: # ( Tell us what you expected to happen. )

**[Troubleshooting](https://discuss.newrelic.com/t/troubleshooting-frameworks/108787) or [NR Diag](https://docs.newrelic.com/docs/using-new-relic/cross-product-functions/troubleshooting/new-relic-diagnostics) results**
[NOTE]: # ( Provide any other relevant log data. )
[TIP]: # ( Scrub logs and diagnostic information for sensitive information )

**Steps to Reproduce**
[NOTE]: # ( Please be as specific as possible. )
[TIP]: # ( Link a sample application that demonstrates the issue. )

**Your Environment**
[TIP]: # ( Include as many relevant details about your environment as possible including the running version of New Relic software and any relevant configurations. )

**Additional context**
[TIP]: # ( Add any other context about the problem here. For example, relevant community posts or support tickets. )
5 changes: 5 additions & 0 deletions .github/ISSUE_TEMPLATE/config.yml
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blank_issues_enabled: false
contact_links:
- name: Troubleshooting
url: https://github.com/newrelic/newrelic-python-agent/blob/main/README.rst#support
about: checkout the README for troubleshooting directions
24 changes: 24 additions & 0 deletions .github/ISSUE_TEMPLATE/feature_request.md
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---
name: Feature request
about: Suggest an idea for this project
title: ''
labels: ''
assignees: ''
priority: ''
---

### Is your feature request related to a problem? Please describe.
A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]

### Feature Description
A clear and concise description of the feature you want or need.

### Describe Alternatives
A clear and concise description of any alternative solutions or features you've considered. Are there examples you could link us to?

### Additional context
Add any other context here.

### Priority
Please help us better understand this feature request by choosing a priority from the following options:
[Nice to Have, Really Want, Must Have, Blocker]
6 changes: 6 additions & 0 deletions .github/ISSUE_TEMPLATE/troubleshooting.md
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<!-- ⚠️⚠️STOP⚠️⚠️ -- PLEASE READ! -->

We use GitHub to track feature requests and bug reports. Please **do not** submit issues for questions about how to configure, use features, troubleshoot, or best practices for using New Relic software.

See the README.md troubleshooting section in this repository for more details on self-service troubleshooting tooling, links to our comprehenive documentation, and how to get further support.