Add FAQ about the undefined traits error to Salesforce Actions page #6996
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Added the following in FAQ section ------------------------------------ "Why do I see undefined traits error? When using the `update` operation, this error will occur if no value is past in the field that is set as Record Matcher. Please check that you have provided a value in the field that is set as the Record Matcher."
pwseg
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pwseg
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Jan 24, 2025
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Proposed changes
Multiple customers have encountered undefined traits errors before, added the following faq to provide on the cause of such error.
"Why do I see undefined traits error?
When using the
updateoperation, this error will occur if no value is past in the field that is set as Record Matcher. Please check that you have provided a value in the field that is set as the Record Matcher."Merge timing
Related issues (optional)
https://segment.zendesk.com/agent/tickets/551005
https://segment.zendesk.com/agent/tickets/529964
https://segment.zendesk.com/agent/tickets/519208