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[SendGrid LIsts] - updating some wording #7370

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Jan 9, 2025
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Original file line number Diff line number Diff line change
Expand Up @@ -79,7 +79,10 @@ At least one of the following identifier types is required when syncing members
- Phone Number ID (must be in [E.164](https://www.twilio.com/docs/glossary/what-e164){:target="_blank”} format)
- External ID

To sync Engage users to a list using Anonymous ID, Phone Number ID, and External ID identifier types, complete the following configuration steps:
> warning ""
> If you provide more than one type of identifier for each user in your initial sync, you must send all of those identifier types for any future updates to that Contact.

1. Configure [ID Sync](/docs/engage/trait-activation/id-sync/) to include Anonymous ID, Phone Number ID, or External ID identifiers when syncing users from an Engage Audience to the SendGrid List.
2. Map the Anonymous ID, Phone Number ID, and External ID identifiers using the [Sync Audience ](#sync-audience-action) Action's Anonymous ID, Phone Number ID, and External ID fields.
To sync Engage users to a SendGrid list using an identifier type other than email, complete the following additional steps:

1. Configure [ID Sync](/docs/engage/trait-activation/id-sync/) to include a value for the identifier when syncing users from an Engage Audience to the SendGrid List.
2. Map the identifier using the [Sync Audience Action](#sync-audience-action)'s mapping field.
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