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Revoke workspace deletion request feature #7372

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Jan 16, 2025
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Revoke workspace deletion request feature #7372

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Revoke workspace deletion request
forstisabella Jan 8, 2025
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4 changes: 3 additions & 1 deletion src/guides/usage-and-billing/account-management.md
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Expand Up @@ -28,7 +28,9 @@ Once the account is deleted you will not have access to workspaces associated wi

## How do I delete my workspace entirely?

To delete your workspace, go to your [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"}, click the **General** tab, then click **Delete Workspace**.
To delete your workspace, go to your [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"}, click the **General Settings** tab, then click **Delete Workspace**. Segment will irrevocably delete your workspace 5 days after you initiate your deletion request.

If you want to revoke the workspace deletion request during the 5 days after you initiated your request, open the [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"} page, select the **General Settings** tab and click **Revoke Workspace Deletion**.

You should also change your write keys for each source and remove all Segment snippets from your codebase.

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6 changes: 5 additions & 1 deletion src/privacy/account-deletion.md
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Expand Up @@ -35,10 +35,14 @@ Workspace admins can delete all of the data associated with a workspace, includi

**To delete all data from one workspace:**

1. Sign in to the Segment app, select the workspace you'd like to delete, and click **Settings.**
1. Sign in to the Segment app, select the workspace you'd like to delete, and click **Settings**.
2. On the General Settings page, click the **Delete Workspace** button.
3. Follow the prompts on the pop-up to delete your workspace.

Segment will irrevocably delete your workspace 5 days after you initiate your deletion request.

If you want to revoke the workspace deletion request during the 5 days after you initiated your request, open the [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"} page, select the **General Settings** tab and click **Revoke Workspace Deletion**.

**To delete data from all workspaces in which you have workspace admin permissions:**

1. Sign in to the Segment app.
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