Elasticsearch category page issues when 1 column layout is used

[arendarenko]

Preconditions (*)

1. Magento 2.3.2 CE and 2.3-develop
2. Installed & configured Elasticsearch 6.5

Steps to reproduce (*)

1. Choose category with products and set 1 column design to it (Catalog -> Categories -> Edit Category -> Design -> Layout -> "1 column"
2. Save category
3. Flush cache
4. Open this category on website and change sort order to "Price"
5. Go to page 2

Expected result (*)

1. Products will be sorted by price

Actual result (*)

On 2.3.2:

1. Products is sorted the same way they was sorted before

On 2.3-develop (with 23b0061):

1. Products is showing correctly on page 1 (right sort order used) but there is no products at page 2:

[m2-assistant]

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[ihor-sviziev]

Similar issue we had with MySQL search long time ago in #12860.

@engcom-Alfa could you verify this issue?

[m2-assistant]

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[engcom-Charlie]

Hello @alexeya-ven .
I can't reproduce this issue on fresh Magento 2.3-develop.

Manual testing scenario:

1. Enable Elasticsearch 6
2. Choose category with products and set 1 column design to it (Catalog -> Categories -> Edit Category -> Design -> Layout -> "1 column"
3. Save category
4. Flush cache
5. Open this category on website and change sort order to "Price"

Actual result:
Sort by price works fine:

Could you reproduce this issue on Magento 2.3-develop?

[arendarenko]

Hi @engcom-Charlie,
You're right! Looks like this issue was fixed in 23b0061
BUT it introduced another issue - on 2nd page and higher - no products.
Just checked on 2.3-deveop + sample data.

I've updated issue description.

[magento-engcom-team]

✅ Confirmed by @engcom-Charlie
Thank you for verifying the issue. Based on the provided information internal tickets MC-20203 were created

Issue Available: @engcom-Charlie, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[jorgb90]

I got this same problem but with all layouts, so not only 1 column layout.. Only first page show products with Elasticsearch!

@arendarenko I am using Magento 2.3.3 have any way to fix it?

Edit: Fixed my problem with the available Magento 2.3.3 patch. Should have looked for one first..

[ArthurSCD]

On Magento 2.3.2, encountered this issue and more - pagination was missing completely.

On Magento 2.3.3, issue remains, even after the patch has been applied. Not only that, category sorting does not work at all, both with the sort and the category ordering set in the backend.

[ArthurSCD]

I can confirm that even with the patch in #25107 on Vanilla sample data 2.3.3, issue remains on ONE COLUMN layout. Note that it seems to work fine if the category is accessed through Layered Navigation.

Surprisingly sorting does seem to work 1 column, Elasticsearch, 2.3.3 Vanilla instance, although it certainly does not for the site I encountered the issues. Should note that changing to MYSQL from Elastic immediately resolves all issues. 2.3.1 is also fine, but I had just checked the elasticsearch module to see quite a bit was reworked in 2.3.2. Completely new files etc.

[engcom-Kilo]

Hello @arendarenko
I'm not able to reproduce this issue on latest 2.4-develop

Could you please add more details, or correct steps I did?

[magento-engcom-team]

Hi @arendarenko.

Thank you for your report and collaboration!

The related internal Jira ticket MC-24209 was closed as Fixed.

The fix will be available with the upcoming 2.4.2 release.

[magento-engcom-team]

Hi @arendarenko.

Thank you for your report and collaboration!

The related internal Jira ticket MC-24209 was closed as Fixed.

The fix will be available with the upcoming 2.4.2 release.