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TODO

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Stephen Yeargin edited this page Jan 10, 2015 · 1 revision

Setup

Use a plugin template to get started with integration
Load the Zendesk gem for this plugin
Store the relevant credentials and custom field ID as configuration values

Issue View

Add text block to issue detail
Use API to query list of matching issues on configured custom field
Display list with links (and relevant meta data, e.g. ticket status)

Table View

Add column to issue table (custom field?)
Update custom field value with count of related Zendesk tickets (per view? cron task?)